Privacy Policy


*PRIVACY NOTICE*

*Last updated June 01, 2021*


This privacy policy applies between you, the User of this Website, and Automotive Technical, the owner and provider of this Website.

In this document, "we", "our", or "us" refer to Tom Johnson trading as Automotive Technical.

This privacy notice aims to inform you about how we collect and process any information that we collect from you, or that you provide to us. It covers information that could identify you (“personal information”) and information that could not. In the context of the law and this notice, “process” means collect, store, transfer, use or otherwise act on information. It tells you about your privacy rights and how the law protects you.

Our policy complies with the Data Protection Act 2018 (Act) accordingly incorporating the EU General Data Protection Regulation (GDPR).

Except as set out below, we do not share, or sell, or disclose to a third party, any information collected through our website.

This privacy policy should be read alongside, and in addition to, our Terms and Conditions.


Information we collect

We collect information from you in several different ways on this Site.

Registration and Ordering

Before using certain portions of this Site or ordering products, you may be required to complete an online registration form. During registration, you will be asked to provide to us certain personal information, including but not limited to your name, shipping and billing address(es), phone number, email address, gender, and credit card number. In addition, we may also ask you for your country of residence and/or your organization’s country of operation, so we can comply with applicable laws and regulations. These kinds of personal information are used for billing purposes, to fulfill your orders, to communicate with you about your order and the Sites, and for internal marketing purposes. If we encounter a problem when processing your order, your personal information may be used to contact you.


Information We Collect Automatically

We may also automatically collect information about you when you access or use the Site or transact business with us, including:

Transaction Information:  When you purchase or return a product, We collect information about the transaction, such as product details, purchase price, and the date and location of the transaction.
Log Information: We obtain information about your use of our websites, including the type of browser you use, access times, pages viewed, your IP address and the page you visited before navigating to this Site.
Device Information: We may collect information about the computer or mobile device you use to access our Services, such as the hardware model, operating system and version, unique device identifiers, mobile network information, and browsing behavior.
Location Information: We may collect information about the precise location of your device when you consent to the collection of this information. We may also collect information about your approximate location each time you access this Site.
Information Collected by Cookies and other Tracking Technologies: We may use cookies, web beacons, and other tracking technologies to collect information about you and your interaction with this Site, including information about your browsing behavior, purchase behavior, and other engagement with the Services.


The bases on which we process information about you

The law requires us to determine under which of six defined bases we process different categories of your personal information, and to notify you of the basis for each category.
If a basis on which we process your personal information is no longer relevant then we shall immediately stop processing your data.
If the basis changes then if required by law we shall notify you of the change and of any new basis under which we have determined that we can continue to process your information.

Information we process because we have a contractual obligation with you

  1. When you create an account on our website, buy a product or service from us, or otherwise agree to our terms and conditions, a contract is formed between you and us.
    In order to carry out our obligations under that contract we must process the information you give us. Some of this information may be personal information.
    We may use it in order to:
    verify your identity for security purposes
    sell products to you
    provide you with our services
    provide you with suggestions and advice on products, services and how to obtain the most from using our website

    We process this information on the basis there is a contract between us, or that you have requested we use the information before we enter into a legal contract.
    We shall continue to process this information until the contract between us ends or is terminated by either party under the terms of the contract.

Information we process with your consent

  1. Through certain actions when otherwise there is no contractual relationship between us, such as when you browse our website or ask us to provide you more information about our business, including our products and services, you provide your consent to us to process information that may be personal information.
    If you have given us explicit permission to do so, we may from time to time pass your name and contact information to selected associates whom we consider may provide services or products you would find useful.
    We continue to process your information on this basis until you withdraw your consent or it can be reasonably assumed that your consent no longer exists.
    You may withdraw your consent at any time by contacting us at tom@autotechshop.co.uk. However, if you do so, you may not be able to use our website or our services further.

Information we process for the purposes of legitimate interests

  1. We may process information on the basis there is a legitimate interest, either to you or to us, of doing so.
    Where we process your information on this basis, we do after having given careful consideration to:

whether the same objective could be achieved through other means
whether processing (or not processing) might cause you harm
whether you would expect us to process your data, and whether you would, in the round, consider it reasonable to do so

For example, we may process your data on this basis for the purposes of:

record-keeping for the proper and necessary administration of our business
responding to unsolicited communication from you to which we believe you would expect a response
protecting and asserting the legal rights of any party
insuring against or obtaining professional advice that is required to manage business  risk
protecting your interests where we believe we have a duty to do so

Information we process because we have a legal obligation

  1. Sometimes, we must process your information in order to comply with a statutory obligation.
    For example, we may be required to give information to legal authorities if they so request or if they have the proper authorisation such as a search warrant or court order.
    This may include your personal information.


Specific uses of information you provide to us

  1. Information relating to your method of payment.

Payment information is never taken by us or transferred to us either through our website or otherwise. We use one or more online payment service providers who will encrypt your card or bank account details in a secure environment at the point of payment. Automotive Technical will never have access to it.


Use of information we collect through automated systems when you visit our website

  1. Cookies
    Cookies are small text files that are placed on your computer's hard drive by your web browser when you visit any website. They allow information gathered on one web page to be stored until it is needed for use on another, allowing a website to provide you with a personalised experience and the website owner with statistics about how you use the website so that it can be improved.
    Some cookies may last for a defined period of time, such as one day or until you close your browser. Others last indefinitely.
    Your web browser should allow you to change the settings to erase cookies, or prevent automatic acceptance if you prefer. Visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using this website,
    however, this could limit the functionality of some websites, or prevent them from working correctly.

This link explains how you can manage and control cookies via your browser:
https://www.allaboutcookies.org/manage-cookies/


Disclosure and sharing of your information

  1. Information we share with third parties
    We only share personal information with our suppliers,
    our courier company that delivers your order, and other third parties where necessary to facilitate the processing and delivery of orders, or to meet or enforce a legal obligation.
  2. Third party advertising on our website
    Third parties may advertise on our website. In doing so, those parties, their agents or other companies working for them may use technology that automatically collects information about you when their advertisement is displayed on our website.
    They may also use other technology such as cookies or JavaScript to personalise the content of, and to measure the performance of their adverts.
    We do not have control over these technologies or the data that these parties obtain. Accordingly, this privacy notice does not cover the information practices of these third parties.
  3. Control over your own information
    Your duty to inform us of changes
    It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes.
  4. Access to your personal information
    At any time you may review or update personally identifiable information that we hold about you, by signing in to your account on our website.
    To obtain a copy of any information that is not provided on our website you should contact us to make that request.
    After receiving the request, we will tell you when we expect to provide you with the information, and whether we require any fee for providing it to you.
  5. Removal of your information
    If you wish us to remove personally identifiable information from our website, you should contact us to make your request.
    This may limit the service we can provide to you.
    Verification of your information
    When we receive any request to access, edit or delete personal identifiable information we shall first take reasonable steps to verify your identity before granting you access or otherwise taking any action. This is important to safeguard your information.


Data Security

We undertake to preserve the confidentiality of all information you provide to us, and are committed to protecting your privacy.
While we implement a variety of security measures to maintain the safety of your personal information , no encryption method or data transmission over the internet can be guaranteed to be 100% secure.

We use Secure Sockets Layer (SSL) certificates to verify our identity to your browser and to encrypt any data you give us.
Whenever information is transferred between us, you can check that it is done so using SSL by looking for a closed padlock symbol or other trust mark in your browser’s URL bar or toolbar.


Data Retention

Unless otherwise mentioned in this privacy notice, we only keep your personal information for the period necessary:

to provide you with the service you have requested

to comply with tax, accounting or other legal requirements

until you request that the data be deleted or removed

to support a claim or defence in court


GDPR Data Protection Rights

Your privacy rights:

  1. The right to be informed
  2. The right to access
  3. The right to rectification
  4. The right to erasure
  5. The right to restrict processing
  6. The right to object to processing
  7. The right to data portability

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
More information about your legal rights can be found at http://www.knowyourprivacyrights.org


Contact

  1. When you contact us, whether by telephone, through our website or by e-mail, we collect the data you have given to us in order to reply with the information you need.
    We keep personally identifiable information associated with your message, such as your name and email address so as to be able to track our communications with you to provide a high quality service.
  2. If you have any questions regarding this privacy policy, or if you would like to make a complaint, then you can contact us:
    by email to: mail@autotechshop.co.uk
    or by telephone on 07808020333
  3. If you are dissatisfied about how we collect and use your personal information, you also have the right to make a complaint to the Information Commissioner's Office (ICO). This can be done at https://ico.org.uk/make-a-complaint/. We would, however, appreciate it if you could contact us in the first instance, before you approach the ICO, so we can deal with any concerns you may have.


Review of this privacy policy

Automotive Technical may update this privacy notice from time to time as necessary. The terms that apply to you are those posted here on our website on the day you use our website. We advise you to print a copy for your records.